Privacy & Data Protection Policy

Compliance Statement

LANDA complies with Namibian constitutional privacy rights and aligns with international best practices for data protection, including preparations for the pending Namibian Data Protection Act.

Information We Collect

• Account: name, email, phone, addresses
• Transactions: order details, tokenized payment method, delivery confirmations
• Technical: device info, location (during delivery), anonymized analytics

How We Use Information

• Process and deliver orders
• Provide customer support
• Send order updates and notifications
• Improve services and prevent fraud
• Marketing with explicit consent

Information Sharing

We share limited info with merchants, delivery partners, payment processors, and authorities when legally required. We never sell personal data.

Data Security

• Encryption at rest and in transit
• Secure infrastructure and limited access
• Regular security updates and monitoring

Your Rights

• Access, correct, delete, and export your data
• Opt-out of marketing at any time
• Contact privacy@landa.shop for requests

Last Updated: October 2025 • Version: 1.0